Most repairs in 30 minutesNo appointment needed12 storesMon–Sat 10:00–20:00
← All repairs
Repair

Back glass repair: cracked rear panel

A crack on the back looks bad and may have sharp edges. We check your device and tell you the price before we begin.

Repair from
€19
Fixed price after diagnosis, before we start
Smartphone with a cracked back glass on a light workbench
Diagnosis in store
No appointment needed
Fixed price up front
12 stores

A back glass replacement at GoImpulse starts from €19. We give the exact price after the diagnosis and before work begins; you pay only after you agree. We tell you the duration after the diagnosis. The effort depends heavily on the model.

How to recognise it

  • The back has cracks or has shattered.
  • Glass corners have chipped and are sharp.
  • The back glass lifts or feels loose.
  • Wireless charging or MagSafe no longer works properly.
  • Moisture or dust gets in through the crack.

What we do

  1. Visual check: we see how far the glass is damaged and whether anything beneath was hit.
  2. Diagnosis: we check camera, charging coil and frame.
  3. Price up front: you hear the price before we work.
  4. Replacement: we remove the old glass and fit the new one.
  5. Test and payment: we test functions; you pay only after you agree.

Good to know

How the back is built

Smartphone with a shattered glass back
Illustrative image

On many smartphones the back is glass bonded to the frame. Devices with wireless charging have a coil behind it. On the iPhone 12, for example, the MagSafe magnets are attached to the back glass. Depending on the model, parts must be released first before the glass comes off, so effort varies a lot.

Why replacement is fiddly

The glass is glued and must be released. Some models call for methods that free the glass and clear the remnants, after which new adhesive seals it. Repairers note that an existing seal cannot easily be restored after opening, so water resistance afterwards cannot be assured.

Fit matters

A back glass must fit exactly so camera cut-outs, coil and magnets sit correctly. Glass that is too thin or imprecise can upset the fit, which is one reason we use tested parts.

Frequently asked questions

Device broken? Just drop in.

We diagnose your device in store and tell you the price before we start. 12 stores, Mon–Sat 10 am–8 pm, no appointment.